Legal notice

Legal Notice

Welcome to Velereno. By using our website and purchasing from our store, you agree to the policies and information provided on this website, including our Shipping Policy, Return & Refund Policy, Privacy Policy, and Terms of Service.

The products sold on Velereno are intended for general pet care, comfort, convenience, and everyday use. Product information, descriptions, photos, and recommendations are provided for informational purposes only and should not replace professional veterinary advice. If your pet has a medical condition, injury, allergy, or special health concern, please consult a licensed veterinarian before using any pet product.

We work to provide accurate product descriptions, photos, prices, and availability. However, minor differences in color, size, packaging, or appearance may occur due to screen settings, product updates, supplier changes, or manufacturing differences.

Customer reviews and feedback shown on our website are intended to reflect real customer experiences. As a new store, our reviews may still be growing, and we are committed to building trust through honest feedback and transparent service.

Velereno is not responsible for delays caused by shipping carriers, incorrect addresses entered by customers, customs delays, weather, holidays, or events outside of our control. Please review our Shipping Policy for more details.

For questions about your order, products, shipping, returns, or refunds, please contact us here or at support@velereno.com.